Case Study: PMO Setup and Leadership

PMO Setup & Leadership

CASE STUDY

Setting up a dynamic PMO within the client organisation focussing on change and contract management to handle high demand in an agile environment.

INDUSTRY

ENERGY

COMPANY SIZE

5,700+ people

PROGRAM VALUE

1,750,000 GBP

LOCATION

BIRMINGHAM, UK

WHY

A major European renewable energy company acquired an industrial and commercial client base while undergoing a delayed digital transformation programme. The key component was a new billing system exclusively for these clients, requiring integration of the newly acquired clients during the M&A process. A Programme PMO was essential to manage and ensure successful delivery.

HOW

We first reviewed the programme objectives and business cases for each project, engaging with all stakeholder groups to identify key issues. A central PMO was established to address these challenges. One quick win was implementing a change request management system, aligning the M&A and digital transformation programmes.

WHAT

Our team established a Programme Management Office (PMO) focused on change and contract management to handle the programme’s high volume and agility needs. At the time, a one-year delay was forecasted. By implementing efficient processes, standardised reporting, governance, and a change management system, we reduced the delay to just three months, saving £1.2 million.